IMPORTANT Due to the national contingency, we want to keep you informed about the status of shipments, changes and returns. DISPATCHES: Regarding home deliveries, we want you to know that delivery times will be longer than usual and the subjects subject to the restrictions and security measures established by the Ministry of Health.
DELIVERY TIME: We know that you are waiting for your purchase, the delivery times determined subject to the restrictions established by the state. We ask for your patience in the face of the health contingency we are experiencing due to COVID-19 (Coronavirus). The health and care of our clients and collaborators is important to us.
If the purchase was made nationally, your order may take 20 business days to arrive
If the purchase was made with international dispatch, your order may take between 2 to 5 working weeks to arrive
CHANGES: We have increased the deadlines for changes. All purchases can change until June 30, 2020.
RETURNS: Because we are receiving late returns, it may take up to 60 days for money returns to settle.
FOR OUR INVERSE LOGISTICS: Please check or contact us through our email in the following.